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How can I close my checking account at Citizens Bank?

How can I close my checking account at Citizens Bank

How can I close my checking account with Citizens Bank?

How do I close my account? You may close your account online by calling us at 888-201-6505. Please note: Upon account closure, you will receive all interest accrued through the day before your account is closed.

To close a Citizens Bank account, you’ll typically need to follow a specific process. Here are some general steps you can take, but keep in mind that procedures may vary, and it’s advisable to contact Citizens Bank directly or visit a local branch for the most accurate and up-to-date information:

  1. Visit the bank or contact customer service:
    • Go to a Citizens Bank branch in person or contact their customer service. You can find the nearest branch or obtain customer service contact information on the official Citizens Bank website.
  2. Speak to a bank representative:
    • Inform a bank representative that you want to close your account. They will guide you through the process and provide any necessary forms or instructions.
  3. Bring Identification:
    • If you visit a branch in person, bring valid identification, such as a driver’s license or passport, to confirm your identity.
  4. Empty the account:
    • Withdraw or transfer any remaining funds from your account. Ensure that any outstanding transactions have been processed and there are no pending debits or credits.
  5. Complete Closure Forms:
    • The bank may require you to complete specific account closure forms. Fill out any necessary paperwork provided by the bank.
  6. Return checks and cards:
    • If you have checks or debit cards associated with the account, return them to the bank or follow their instructions on how to handle these items.
  7. Verify Closure:
    • Confirm with the bank representative that your account has been closed. Ask for written confirmation or a receipt to document the closure.
  8. Monitor your account:
    • Even after closing the account, monitor it for a period of time to ensure that there are no unexpected charges or issues.
  9. Cancel Automatic Payments:
    • If you have any automatic payments linked to the account, make sure to cancel them or update the payment information with your new account details if necessary.

Remember, the specific procedures may vary, and it’s essential to check with Citizens Bank for their precise requirements and steps to close an account. Keep records of any confirmations or receipts provided during the closure process for your reference.

You may close your checking account by notifying us by visiting your local branch or calling our Customer Service Team 24 hours a day, 7 days a week at 800-922-9999.

Note that simply reducing your account balance to zero is insufficient to close your Citizens’ bank account and will not exempt you from fees. Also, please make sure that any pending transactions have finished processing and that you discontinue any deposits that may automatically be made into the account.

You must also contact any merchants who bill you automatically to change your payment arrangements with them so that they do not attempt to take payment from your checking account that you are closing. If any payments are deposited into the account or are withdrawn from it within the first 60 calendar days after the account has been closed, it can force the account to reopen.

What is needed to open a bank account at Citizens Bank?

3 Easy Steps to Open Your Account Online

  1. Have these ready. Driver’s license or state ID. Social Security Number. Email Address. …
  2. Fill out the application. Follow the simple instructions to complete your application.
  3. Make Opening Deposit. Choose how to fund your opening deposit. Use a debit card or transfer from another bank.

The specific requirements to open a bank account at Citizens Bank may vary based on the type of account you’re interested in and your location. Generally, to open a standard personal checking or savings account, you will likely need the following:

  1. Personal Identification:
    • A valid government-issued photo ID is typically required. This can include a driver’s license, passport, or state ID.
  2. Social Security Number (SSN):
    • You may need to provide your Social Security Number for identification and tax-reporting purposes.
  3. Proof of Address:
    • Some banks may request proof of your current address. This can be a utility bill, rental agreement, or a similar document.
  4. Initial Deposit:
    • Depending on the type of account, you may need to make an initial deposit to open the account. The minimum deposit requirement can vary.
  5. Additional Documentation:
    • In some cases, the bank may ask for additional documentation, especially if you are a non-U.S. citizen or if you are opening a joint account.
  6. Application Form:
    • You will likely need to fill out an application form, providing information such as your name, contact details, employment information, and financial background.
  7. Age Requirements:
    • Some accounts may have age requirements, and if you’re opening an account for a minor, additional documentation may be necessary.

It’s recommended to contact your local Citizens Bank branch or visit their official website to get specific information about the account-opening process. Different types of accounts (checking, savings, etc.) and specific promotions may have variations in their requirements. Additionally, you can inquire about any promotions or offers that may be available for new account holders.

What is the minimum balance for Citizens Bank?

Citizens Choice Checking

This classic account choice gives you great checking features and benefits. There is no fee with a $1,000 minimum daily balance. Fee waived with at least one monthly direct deposit. Paper statement fee of $5 per month.

The minimum balance requirements for accounts at Citizens Bank can vary based on the specific type of account you are interested in. Different types of accounts, such as checking accounts, savings accounts, or certificates of deposit, may have different minimum balance requirements.

To get the most accurate and up-to-date information regarding the minimum balance requirements at Citizens Bank, you should contact the bank directly or visit their official website. The minimum balance requirements may also be outlined in the account disclosure documents provided by the bank.

Keep in mind that banks may offer various account options with different features, and each account type may have its own set of requirements and fees. When considering opening an account, it’s a good idea to review the terms and conditions, including any minimum balance requirements, to ensure that the chosen account aligns with your financial needs and preferences.

How do I avoid monthly fees at Citizens Bank?

Avoiding monthly fees at Citizens Bank typically involves meeting certain criteria or conditions associated with your specific account type. The requirements can vary depending on the type of account you have. Here are some general strategies to avoid monthly fees:

  1. Maintain a Minimum Balance:
    • Some accounts may require you to maintain a minimum balance to avoid monthly fees. Check the specific minimum balance requirement for your account type and ensure that your account balance stays above this threshold.
  2. Enroll in Direct Deposit:
    • Certain checking accounts may waive monthly fees if you have a recurring direct deposit into the account. Confirm the direct deposit requirements for your specific account.
  3. Link Accounts:
    • Some banks offer fee waivers if you have multiple accounts with them or if you link certain accounts. Check if linking accounts is a viable option to avoid fees.
  4. Qualifying Transactions:
    • Certain accounts may require a certain number of qualifying transactions each month to avoid fees. These transactions could include debit card purchases, bill payments, or other specified activities.
  5. Student or Senior Status:
    • Students or senior citizens may qualify for special account types or fee waivers. Check if you meet the criteria for these types of accounts.
  6. Use Electronic Statements:
    • Opting for electronic statements instead of paper statements might be a requirement for fee waivers. Ensure that you are enrolled in electronic statements if this is a condition.
  7. Explore Fee-Free Account Options:
    • Some banks offer specific account types that are designed to be fee-free or have minimal fees. Explore account options to find one that aligns with your banking needs.
  8. Review and Understand Terms:
    • Regularly review the terms and conditions of your account to understand any changes in fee structures or requirements. Stay informed about any updates from the bank.

To get specific details about the requirements for your particular Citizens Bank account and how to avoid monthly fees, contact the bank’s customer service, visit a local branch, or refer to the account documentation provided by the bank. It’s important to be aware of the terms associated with your account to ensure you meet any criteria for fee waivers.

Monthly Maintenance Fee

  1. $0.00 or $25.00.
  2. Waive the monthly maintenance fee when you either make $5,000 in total deposits to your primary checking each statement period or maintain $25,000 in monthly combined deposits and investments.

What is a one deposit checking account Citizens Bank?

One Deposit Checking from Citizens™

Just one monthly deposit waives the monthly maintenance fee. Join Citizens and enjoy top-tier benefits such as: Zero Liability Coverage & 24/7 Fraud Monitoring. Mobile App – Bank your way with 24/7 online banking.

The One Deposit Checking account at Citizens Bank is designed to be a straightforward and accessible checking account. Here are some key features and details associated with the Citizens Bank One Deposit Checking account:

  1. Minimum Opening Deposit:
    • The account typically requires a low minimum opening deposit. Check with Citizens Bank for the specific minimum deposit requirement.
  2. Monthly Fee:
    • The One Deposit Checking account is known for having a simple fee structure. It aims to provide customers with the opportunity to avoid monthly fees by making at least one deposit per statement period.
  3. Waiving Monthly Fee:
    • To avoid the monthly fee, account holders generally need to make at least one deposit (such as a direct deposit, mobile deposit, ATM deposit, or branch deposit) each statement period. The specific deposit requirement may vary, so it’s essential to check the terms associated with your account.
  4. Online and Mobile Banking:
    • The account likely includes access to online banking and mobile banking services, allowing customers to manage their accounts, view transactions, and perform banking activities conveniently.
  5. Debit Card:
    • One Deposit Checking accounts typically come with a debit card for making purchases and withdrawing cash from ATMs.
  6. Branch and ATM Access:
    • Account holders have access to Citizens Bank branches and ATMs, providing convenience for in-person banking and ATM transactions.
  7. Additional Features:
    • Depending on the specific terms of the One Deposit Checking account, there may be additional features such as bill pay services, account alerts, and overdraft protection options.

Keep in mind that specific terms and features may vary, and it’s crucial to review the account details, including any associated fees, before opening an account. For the most accurate and up-to-date information, consider contacting Citizens Bank directly, visiting a local branch, or checking the official Citizens Bank website.

How long does it take to close a Citizens Bank checking account?

After 60 calendar days, your online banking profile will be purged from our system and you will no longer be able to log in. They allow your online banking profile to remain active during this timeframe, so you will still have access to statements, check images, transaction history, etc. if needed.

If you would like your online banking profile to be deactivated prior to the 60-day time frame, you may contact our 24/7 Online Banking specialists at 800-656-6561 for assistance.

IT support

Find out how to switch banks in this step-by-step guide

Trying to save money on bank fees? Need to open an account with your spouse or find a bank in a new state? Whatever your reasons for changing banks, check out this helpful guide from Citizens Bank to learn how.

How To Activate Chase Debit Card Online

How do I change banks?

When you’re ready to start the process, review these five easy steps on how to switch banks:

  1. Choose your new bank and open an account. When switching banks, the first step is to open your new bank account. The process for opening an account will vary based on the bank’s policies – at Citizens Bank, new customers have the option to open a checking account online for maximum convenience. Once you’ve opened your new account, you can begin transferring money from your former account to your new bank account.
  2. Update your direct deposits. After you’ve opened a new checking account, ask your employer for a direct deposit form to switch your existing direct deposit over to this account. The form should be simple and won’t take too long to fill out. If you need help completing it, stop into a Citizens Bank branch for assistance. Wait until you see the direct deposit show up in your new checking account before closing the old account.
  3. Update your automatic payment information. Next, set up automatic payments from your new account at least two weeks before the next payment is due. Then, cancel or delete any online bill payments you had set up on your old account. If you have automatic payments being withdrawn by a third party, be sure to notify the payees that you are changing banks. You’ll also want to ensure your new account has the required funds to make the payments to avoid an overdraft fee.
  4. Phase out your old checking account. Be sure to cancel automatic payments and stop writing checks, making ATM withdrawals, and purchasing items with your debit card at least two weeks before you want to close the Citizens bank account. This will help prevent any items from posting after your account has closed, which could trigger fees and the unintentional re-opening of your account. Additionally, review your bank’s policy on fees for inactivity to avoid incurring fees just as you’re about to change banks.
  5. Close your citizens’ bank old checking account. Most banks will give you the option of closing your account in person or with a signed form. This letter generally includes the bank’s name and address, your name, phone number, and signature (authorizing the closing of the account) as well as the forwarding address for the remaining balance. You may also need your old account number and routing numbers. When switching checking accounts, be sure to destroy the checks and ATM cards from your previous account to prevent bank or identity fraud.

If You’re Ready to Switch Banks, Be Sure You Choose the Right Account for Your Needs

When you’re thinking about switching banks, it’s important to make sure you’ve chosen the right account for you – especially if it’s been a while since you’ve evaluated your banking options.

If you’re interested in learning more about switching banks, speak with one of our customer service representatives at 1-888-411-7442 or visit a Citizens branch.

For more information or to compare checking accounts, contact Citizens Bank today.

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Can I view information from a closed account online? – citizens bank close account

FAQ: Can I view statements and account details from a past closed account through the mobile app or website?

Ans: I’m sorry to say that you would be unable to view account details and statements for a closed account online.

We would certainly be glad to assist you with placing a statement order over the phone if you’d like, however, there would be fees involved such as a $6 per statement fee as well as a $25 per hour research fee.

The following is a breakdown of the research labor fees:

  • 1 hour = 2-24 statements or 2-25 checks
  • 2 hours = 25-49 statements or 26-50 checks
  • 3 hours = 50-74 statements or 51-75 checks
  • 4 hours = 75-84 statements or 76-100 checks

If you would like to place a statement order, or simply have additional questions/concerns, please don’t hesitate to contact our 24/7 Customer Support Team at 1-800-922-9999.

Cash App be used in Canada

Regular Savings

Earn as you save. It’s that easy! Enjoy this no-hassle, interest-bearing savings account for those who simply need a home for their funds. 

  • $3.00 maintenance fee per monthly statement cycle (waived if a daily balance remains above $200.00 for the entire monthly statement cycle)
  • Interest paid on this account type is a variable rate calculated on the daily collected balance and paid monthly (Interest rate subject to change; current interest rate and Annual Percentage Yield available upon request)
  • Transaction limits apply; please refer to our Personal Banking brochure for details
  • No fee for standard savings deposit and withdrawal tickets
  • An early closing fee of $10.00 will be charged if you close your Citizens Bank account within 90 days of opening
  • The minimum balance to open an account is $100.00

Senior Savings 

No monthly fees for those 55 and up. Enjoy this hassle-free, straightforward savings account! 

  • Open to those 55 years of age and up
  • No monthly maintenance fee
  • Interest paid on this account type is a variable rate calculated on the daily collected balance and paid monthly (Interest rate subject to change; current interest rate and Annual Percentage Yield available upon request)
  • Transaction limits apply; please refer to our Personal Banking brochure for details
  • No fee for standard savings deposit and withdrawal tickets
  • An early closing fee of $10.00 will be charged if you close your Citizens bank account within 90 days of opening
  • The minimum balance to open an account is $100.00

Minor Savings

Now is a great time to start! Let us help you and your children start to save with the Minor Savings Account. 

  • Open to those 18 years of age and younger
  • No monthly maintenance fee
  • Interest paid on this account type is a variable rate calculated on the daily collected balance and paid monthly (Interest rate subject to change; current interest rate and Annual Percentage Yield available upon request)
  • Transaction limits apply; please refer to our Personal Banking brochure for details
  • No fee for standard savings deposit and withdrawal tickets
  • An early closing fee of $10.00 will be charged if you close your Citizens Bank account within 90 days of opening
  • The minimum balance to open an account is $25.00

Money Market Account

Looking for a higher interest rate for your funds? The Money Market Account is a great account with a slightly higher interest rate than a traditional savings account. With a small monthly maintenance fee that can be waived by a minimum monthly balance, the Money Market Account is a great place to earn a little extra on your funds. 

  • $10.00 maintenance fee per monthly statement cycle (waived if a daily balance remains above $1,000.00 for the entire monthly statement cycle)
  • Interest paid on this account type is a variable rate calculated on the daily collected balance and paid monthly (Interest rate subject to change; current interest rate and Annual Percentage Yield available upon request)
  • Transaction limits apply; please refer to our Personal Banking brochure for details
  • No fee for Notary Service, Direct Deposit, Online Banking Account access, and 24-hour Xpress Phone banking
  • Overdraft Service is not available
  • Online Banking Bill Pay is not available
  • $5 discount per year on Safe Deposit Box when set up as an automatic payment. 
    No insurance coverage is provided on box contents by FDIC or Citizens Bank.
  • $100.00 minimum balance to open an account.
  • Check printing fees vary by the style of check ordered.


Citizens Bank is one of the nation’s greater banks by resources, with 1,150 branches and 3,300 ATMs situated in 11 states across New England, the Mid-Atlantic, and the Midwest.

While it’s a territorial bank, its scope of administration and items permits Citizens Banks to contend with a lot bigger public banks.

Here, you’ll discover banking answers for each reason, from checking and investment accounts to home advances and understudy loans, to abundance the board administrations.

Citizens Bank saves things basic for checking clients, with three records to look over. One Deposit Checking permits you to defer the month-to-month support charge by making a solitary store every month.

Platinum Checking is an enthusiasm-bearing record that offers contract rate limits and a waiver of certain banking charges. Platinum Plus Checking highlights a few advantages, with higher premium rates.

There are various reserve fund choices accessible too. Green Savings is a simple method to spare with a low month-to-month expense and no base store needed to open a record.

Platinum Savings and Platinum Plus are reserve funds allies to the Platinum Checking and Platinum Checking Plus records; both procure higher financing costs with no month-to-month support expense.

How can I close my checking account at Citizens Bank?

Citizens Bank additionally offers two specific records: CollegeSaver, for school investment funds; and HomeBuyer Savings for developing your home upfront installment.

The CollegeSaver account permits you to acquire a $1,000 investment funds reward when your kid arrives at age 18 in the event that you meet certain qualification prerequisites.

The HomeBuyer Savings account offers a $1,000 credit towards shutting costs when you get a Citizens Bank contract. Those sorts of advantages are more uncommon at different banks.

IRA investment accounts and CDs are additionally accessible if putting something aside for retirement is one of your objectives. The two records bear the cost of a duty advantaged approach to spare with a low least parity.

IRA CDs likewise have no month-to-month expenses. Citizens Bank additionally offers an abundance the executives and puts administrations on the off chance that you need more top to bottom guidance with respect to retirement arranging or contributing.

Notwithstanding close-to-home banking, Citizens Bank is likewise the main supplier of private understudy loans and renegotiates advances, for the two understudies and guardians.

Understudies who additionally open Citizens Bank financial records are qualified for a limited rate on their advances and the bank offers adaptable reimbursement choices.

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How can I close my checking account at Citizens Bank?

Citizens Bank offers banking at the speed of life through both versatile and internet banking administrations.

The versatile banking application is first-class for consumer loyalty and incorporates key highlights like a portable check store, online bill pay, and individual-to-individual installments fueled by Zelle.

You can likewise set up portable banking cautions and rapidly check your record adjusts without having to completely log in utilizing the FastBalance highlight.

On the off chance that you need assistance with your record, you can fly into a neighborhood office, associate through Facebook or Twitter, send a protected email message, or talk with a client care rep by telephone 24 hours every day, 7 days per week.

The live visit isn’t yet an alternative yet 24-hour telephone access implies you can in any case find solutions to your inquiries as indicated by your timetable.

Citizens Bank Fees Information

  • Free Checking Account
  • The minimum balance to open an account is $50.00
  • No monthly balance requirement to maintain
  • No monthly service charge fees
  • Free e-Statements
  • Early account closure fee of $25.00 if you close the Citizens Bank account within 90 days of account opening.
  • Free Debit Card (Available upon approval)
  • Free access to our Citizens eBranch Banking and ePay

Certificate of Deposit (CD)

Looking for higher interest rates and don’t need immediate access to your funds? A Certificate of Deposit may be the perfect solution for you! We offer tiered interest rates which are compounded daily and paid monthly.

With our flexible terms, you can set up a CD term for as little as seven days or as long as seven years! Contact any of our branch locations for more information on terms and rates.  

Individual Retirement Account (IRA)

It’s never too early to plan for the future! An Individual Retirement Account at Citizens Bank can help you do just that. Planning for the future is not a sprint but more of a marathon.

Invest in your future today and enjoy retirement later. IRAs can also provide a way to defer tax payments* and invest funds for retirement or education. 

Contact any of our branch locations for more information on the different types of IRA accounts, terms, and rates. *Please consult a tax professional for specific tax advice.

You may close your Citizens bank checking account by notifying us by visiting your local branch or calling our Customer Service Team 24 hours a day, 7 days a week at 800-922-9999.

Note that simply reducing your account balance to zero is insufficient to close your Citizens’ bank account and will not exempt you from fees.

How can I close my checking account at Citizens Bank?

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How do I close my checking account?

Contact Your Bank

Cancel your bank account. Many financial institutions allow you to do this online, but it could require a phone call to customer service or a visit to a local bank branch. Some banks and credit unions may require you to fill out an account closure request form or submit a written request.

Can you close a bank checking account?

You can close a bank account by visiting a branch, submitting a written cancellation request, or calling customer service. You can take some simple steps to ensure the account is closed in good standing and without any pending direct deposits or bill payments.

How much does it cost to close a Citizens Bank account?

Early account closure fee of $25.00 if you close the account within 90 days of account opening. How can I close my checking account at Citizens Bank?

Can you close a checking account at any time?

Most of the time, yes, but your bank or credit union may require you to settle your balance before allowing you to close an overdrawn account. If you want to close your account, you should call your bank or credit union or go in person and give them your account information.

How do I close a bank account without going to the bank?

Per the banking norms, it would help if you visited your branch to close your bank account. However, you can send an email or a letter to your bank’s branch manager explaining your difficulties physically reaching the bank. Once they consider your request, you can send the ATM card, checkbook, and passbook issued by the bank by courier or speed post.

How do I close a bank account?

The account closure form will be available at the bank, which can seek a reason for the closure of the account.

To maintain a bank account, one has to comply with the average quarterly balance requirements. To ensure good housekeeping of one’s finances, it is advisable to close bank accounts that are not used actively.

Delinking of account

Before opting for closure, delink the account if it is being used as a registered bank account for any investments, loans, trading, credit card payments, deposits, NACH mandates, or standing instructions. An alternate bank account number can be provided in place of the account being closed. A delinking account form may have to be filled out at closure.


The account closure form will be available at the Bank, which can seek a reason for the closure of the account. All account holders should sign the form. Another form details the account into which the balance funds can be transferred. The account holders should personally visit the branch to carry out the closure.


The Bank may ask for unused checkbooks and cards to be deposited along with the form. The Bank will destroy these documents and cards.

How can I close my bank account?

Some banks (cough) (Chase) (cough) refuse to close your account over the phone, probably because since you’re no longer going to be their customer, they may as well make things as inconvenient as possible, and do the absolute minimum required by law, up to and including nothing. Send them a letter as follows:

  • I wish to close my account (# 1234567890) immediately. This account needs to meet my current banking needs.
  • I affirm that I have no outstanding checks or automatic bill payments to this account and have canceled any direct-deposit arrangements.
  • Please remit any remaining balance to 123 Main Street, Springfield, WX, 12345, or to the address on file.
  • How can I close my checking account at Citizens Bank?

Can I close my bank account from any branch?

You have to write a request letter to close the account along with your ATM card, unused cheque leaves. The same is permitted at the base branch only, as other branches may need to be fully aware of the customer’s direct or indirect liabilities with the bank.

How do I close a bank account online?

  • Option 1: Go to your branch and hand them the letter. Please give them a reason, do not get persuaded by the bankers to stick to your decision.
  • Advantage: You will be able to open another account in that bank.
  • Disadvantage: You will be charged money for the closure of your account.
  • Option 2: Take out all your money and forget about it. The bank will close the account within a year when the balance will be nil.
  • Advantage: You will save account closing charges.
  • Disadvantage: You will not be able to open an account in that bank again without paying pending account closing charges + interest as your Cust Id is fed into that bank’s system.
  • How can I close my checking account at Citizens Bank?

How do you close an Indian bank account without visiting a home branch?

Mr. Sathiyavel. Though the Banker insists on visiting the branch, you may adopt the following procedure. There are two with Cheque Book Account and another without Cheque Book.

Without Cheque Book:

  1. Send one simple request letter addressed to Bank Manager, make a formal request to close the account, and give some valid reasons for the closure request.
  2. In the letter, you may request to send the Balance by a Banker’s Cheque, payable at your place, to your address after deducting the Commission and postal charges.
  3. If you need to have the closed S B Pass Book (for which you are eligible), mention that in your letter.
  4. Ensure your signature tallies with the one recorded with the Bank. Also, ensure your current address is one recorded with the Bank.
  5. Enclose the Pass Book, send it to the Branch Manager by post (Regd. Post with Ack), and have the Ack. with you. Then wait for the PayOrder. It should happen.
  6. With Cheque Book: It is advised to refrain from sending by Post as some issues may crop up when you send the unused cheques if they are lost.
  7. How can I close my checking account at Citizens Bank?

Can you reopen a closed bank account?

If closed very recently, say the last week, the bank might be able to reopen the account under the same names as previously. After that, many core banking systems do not allow the account number to be reused for a while. Speak to the bank but do not hold your breath!

How can I close my bank account without visiting the Kotak Bank?

  • Transfer the balance amount to your bank or withdraw the balance amount.
  • Cut the atm checkbook passbook and throw them.
  • Stop using the account forever; after a year of your last use, your account will be marked inactive and forgotten.
  • Enjoy!

How can I close my checking account at Citizens Bank?

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